Terms of Service

Important: vietnamprearrival.com is an independent information resource. Not affiliated with the Government of Vietnam, the Vietnam Immigration Department, or any official government body. Always verify current requirements at prearrival.immigration.gov.vn before travel.

1. Who we are

Vietnam Pre-Arrival operates as an independent information service for international travelers visiting Vietnam. We do not represent the Government of Vietnam or the Vietnam Immigration Department.

Our registered office is at Hanoi Executive Center, 29th Floor East Tower, 54 Lieu Giai, Ba Dinh District, Hanoi 10149, Vietnam.

2. What we provide

We offer guidance, application information, and partner referrals for the Vietnam Pre-Arrival Declaration Form for passengers arriving at Tan Son Nhat International Airport (SGN), Ho Chi Minh City. We do not provide official government services and do not issue the form.

You must submit your official application directly through the government portal at prearrival.immigration.gov.vn.

3. Accuracy disclaimer

Travel rules and requirements change frequently. We strive to keep our information updated, but we cannot guarantee absolute accuracy at all times.

You must always verify current requirements directly at prearrival.immigration.gov.vn before your scheduled arrival in Vietnam.

4. Referral disclosure

We fund this website by referring users to a partner application portal. We earn a commission when you choose to apply through our partner link. This comes at no additional cost to you. We disclose this openly.

5. Refund policy

All information and resources on this website are available completely free of charge.

If you pay for processing services through our referral partner, that partner handles all refund requests. We do not process payments or issue refunds for third-party services.

6. Liability cap

Your use of this website is at your own risk. We limit our liability to the exact amount you paid directly to this site, which is typically zero.

We accept no responsibility for denied entry, travel delays, missed flights, or any other consequences arising from your use of the Vietnam Pre-Arrival Declaration Form process.

7. Governing law

The laws of Vietnam govern these Terms of Service. Any disputes arising from your use of this website fall under the exclusive jurisdiction of the courts in Hanoi, Vietnam.

If you have questions about these Terms, contact us at contact@vietnamprearrival.com.