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Contact our support team.

Name: Vietnam Pre-Arrival
Address: Hanoi Executive Center, 29th Floor East Tower, 54 Lieu Giai, Hanoi, Ba Dinh District, 10149, VN

Questions about the Vietnam Pre-Arrival Declaration Form? We are here to help. Meet the team →

By Quỳnh Đỗ, Vietnam Immigration Documentation Specialist · Independent service — not affiliated with the Vietnamese government

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Support details

Response time	Within 24 hours on business days
Urgent inquiries	Include your flight code and arrival date in the subject line
Registered office	Hanoi Executive Center, 29th Floor East Tower, 54 Lieu Giai, Ba Dinh, Hanoi 10149, Vietnam
Walk-ins	Not available — email support only

For urgent issues, include your flight number and arrival date at SGN in your message.